The problem

Not being SOC 2 compliant was blocking $500,000 of urgent enterprise contracts for Bland

Bland, a leader in AI-driven phone call solutions, was on the cusp of securing multiple high-value contracts. However, these contracts first required Bland to be SOC 2 compliant — and on a short timeline. Although Bland had already purchased a compliance solution, their current platform was too cumbersome, not customized to their company’s needs, and involved steep manual effort from the team. They knew they had a lot on the line and didn’t have the confidence that their current compliance platform would be able to get them compliant in time to win these valuable deals.

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Instead, Bland needed a compliance solution that would let them move quickly and get compliant in a streamlined manner. The team didn’t want to waste time working through an overengineered platform, but rather wanted an intuitive and lean solution that maximized every hour spent on compliance. Moreover, the engineering team needed to remain focused on growth rather than compliance, making a high-effort solution unviable.

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At the same time, Bland needed a platform that could provide comprehensive security to meet the requirements of its enterprise prospects. “At our scale, this requires a very solid SOC 2 program,” says Isaiah Granet, CEO of Bland. A simple checkbox compliance package wasn’t going to be sufficient. Unfortunately, most platforms that did provide effective compliance and security seemed to do it at the cost of time and money. Bland needed something that could achieve all.

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Thus, Bland decided to take a step back and see if there was a better option.

The Solution

Delve’s AI-automated platform helped Bland implement a comprehensive SOC 2 program to meet the compliance rigors of its large enterprises

Bland’s decision to work with Delve was a simple one.

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Delve’s platform offered a customized, fast-track compliance solution that allowed Bland to achieve SOC 2 Type I certification in just a matter of days. To achieve SOC 2 Type I certification, a company must first prepare to undergo an official audit and then undergo that audit. Usually, the audit preparation process takes weeks to months of manual to-dos and long documents. Delve’s platform made the audit preparation process incredibly straightforward and Bland was able to complete it in just a matter of days.

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“The platform integrates directly with our infrastructure and has live monitoring of our compliance status which gives us peace of mind,” says COO Sobhan Nejad. Delve’s automated scanning and monitoring let Bland integrate their technical tools with the Delve platform and clearly see what was in compliance and what wasn’t. Fixing compliance errors was also incredibly easy with custom instructions and AI automation that already knew the ins and outs of Bland’s technical setup, ensuring all compliance requirements were met.

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Delve’s platform felt “like TurboTax for compliance,” reducing the manual workload for Bland's team and allowing them to focus on core tasks instead of compliance. Once Bland completed its audit preparation, it was ready to undergo the official SOC 2 Type I audit. Delve managed the bulk of the audit, easing stress off of the Bland team so that they didn’t have to constantly worry about whether the auditors would run into roadblocks or have questions. The team went back to focusing on their core tasks instead of losing time handling the audit.

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In just a matter of days, Bland went from ground zero to completely audit-ready and then to fully SOC 2 Type I compliant. Once compliant, Delve continued to provide ongoing monitoring and support with daily security scanning. Delve’s automation in the background helped ensure that Bland continued to stay compliant.

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After working with Delve to obtain its SOC 2 Type I certification, Bland then added on SOC 2 Type II certification, HIPAA compliance, and pentesting – and passed all successfully with Delve.

The Result

With Delve, Bland got SOC 2 certified all in a matter of days and with incredibly low lift from the team

After achieving compliance with Delve, Bland unlocked $500,000 in contracts with major enterprises. Their SOC 2 Type I and Type II reports have helped them demonstrate their strong security posture during enterprise security reviews and have allowed them to build trust with their customers.

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Delve continues to provide continual support to the Bland team, serving as a lifelong partner for security and compliance. “They’ve helped us answer numerous security questionnaires over Slack and when we needed a pentest helped us get one scheduled that same day,” says COO Sobhan Nejad. “They are responsive, proactive, and genuinely care about doing things sincerely and quickly.”

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Today, Bland is serving major enterprises like Sears, PayPal, and Better using SOC 2 certifications that Bland worked with Delve to achieve. Plus, the contracts they’ve closed with their SOC 2 reports are “only expected to grow,” according to CEO Isaiah Granet. “Can’t imagine how companies are getting compliant without Delve.”

Conclusion

Delve helped Bland rapidly secure SOC 2 compliance, unlocking hundreds of thousands in revenue and positioning them to scale with enterprise clients without losing contracts to competitors. With an AI automated platform, dedicated support, and ongoing compliance monitoring, Delve continues to support Bland’s compliance needs, empowering the fast-growing company’s security and compliance.